Before this, the facility of online payment of house tax and procuring the birth or death certificates have already been shifted online by PMC.
The new online facility, which is slated to start from November 1, will entertain the request of the new house owner and complete the process within a stipulated time period, thereby minimising human interference.
Mutation is the transfer of property from its existing owner to a new owner by way of gifting, will, inheritance, partition or sale. Through this process, the property is recorded in the name of the new owner in the land revenue department.
So far, in Prayagraj, if anyone wished to apply for mutation of the house or any other property, they had to visit the Nagar Nigam office of their respective ward and fill out an application form. The individual had to submit the photocopy of all the relevant documents at the office. Thereafter, the department would publish an advertisement in the local daily so that if anyone had any objection to the mutation, they could come forward and submit their objection within 90 days from the date of publication of the advertisement.
Whereas, now, the entire process has been made available online. The user will just have to log in to the website of Nagar Nigam and apply for the mutation. They have to scan the required documents and upload the same on the window.
“Once the online payment is made, the department will start the process and complete the same within the stipulated time,” said chief tax officer of PMC, PK Mishra.
“This online facility will come in handy for the residents and spare them the repetitive visits to the Nagar Nigam office. They can keep checking the status of their application on the website,” he added.
The official further informed that the initiative is part of the Smart City project in which all the amenities will be made available online for residents. “We are at the final stage of launching the facility online. It will start functioning from November 1,” said Mishra.
Earlier, in August, PMC had switched to online payment of house tax and water tax through Bharat Bill Payment System (BBPS). Following this, the residents, living within the municipal limits of Prayagraj district, are able to able to pay their house and water tax through multiple payment modes including nationalised, private banks and online wallets. Moreover, the tax can also be paid through the debit/credit card by swiping it in the smart POS machine provided to the taxpayer at his doorstep by PMC officials.
The new mutation facility will not only directly benefit the home owners of the Sangam city, but also reduce the workload of the municipal corporation authorities.